Privacy Policy

Last updated: December 7, 2025

Your Privacy Matters: OPTIVISE VP - FZCO ("OptiviseVP," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Data Controller Information

Legal Name: OPTIVISE VP - FZCO

Trade License Number: 73990

Registered Address: DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates

Email: hello@optivisevp.com

Website: https://optivisevp.com

1. Information We Collect

We collect information in several ways when you interact with our website, services, or communications.

1.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, company name, job title, and mailing address

• Account Information: Username, password, and account preferences

• Business Information: Company details, industry, business goals, and marketing objectives

• Communication Data: Inquiries, feedback, and correspondence you send to us

• Service-Related Information: Project briefs, brand assets, creative materials, and other content you provide for our services

• Payment Information: Billing address, payment card details (processed securely through our payment processors)

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• Device Information: IP address, browser type and version, operating system, device type, and unique device identifiers

• Usage Data: Pages visited, time spent on pages, links clicked, referring URLs, and navigation paths

• Location Data: General geographic location based on IP address

• Cookie Data: Information collected through cookies and similar tracking technologies (see Section 7)

1.3 Information from Third Parties

We may receive information about you from:

• Social media platforms when you interact with our content or connect your accounts

• Business partners and referral sources

• Publicly available sources and data providers

• Analytics and advertising partners

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

• Providing and managing our digital marketing, branding, and social media services

• Processing and fulfilling service requests

• Communicating about projects, deliverables, and account matters

• Providing customer support and responding to inquiries

2.2 Business Operations

• Processing payments and managing accounts

• Analyzing and improving our services and website

• Conducting research and analytics

• Managing our business relationships

2.3 Marketing and Communications

• Sending newsletters, updates, and promotional content (with your consent)

• Personalizing your experience on our website

• Displaying relevant content and recommendations

• Conducting surveys and gathering feedback

2.4 Legal and Security

• Complying with legal obligations and regulatory requirements

• Protecting our rights, property, and safety

• Detecting and preventing fraud and security threats

• Enforcing our terms and conditions

3. Legal Basis for Processing

We process your personal information on the following legal grounds:

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party service providers to assist with:

• Cloud hosting and data storage

• Payment processing

• Email delivery and marketing automation

• Analytics and performance monitoring

• Customer relationship management

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Advertising and Social Media Platforms

When managing your marketing campaigns, we may share information with advertising platforms (such as Google, Meta, LinkedIn) as necessary to provide our services.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and your choices regarding your information.

4.4 Legal Requirements

We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.5 With Your Consent

We may share your information with other parties when you have given us your explicit consent to do so.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain our relationship with you

• Comply with legal, accounting, and regulatory requirements

• Resolve disputes and enforce our agreements

• Support our legitimate business operations

Generally, we retain:

• Active client data: Duration of the engagement plus seven (7) years

• Prospective client inquiries: Three (3) years from last contact

• Marketing data: Until you unsubscribe or request deletion

• Website analytics: Twenty-six (26) months

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access

You have the right to request a copy of the personal information we hold about you.

6.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

6.3 Deletion

You have the right to request that we delete your personal information, subject to certain exceptions (such as legal retention requirements).

6.4 Restriction

You have the right to request that we restrict the processing of your personal information in certain circumstances.

6.5 Data Portability

You have the right to receive your personal information in a structured, commonly used format and to transfer it to another controller.

6.6 Objection

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

6.7 Withdraw Consent

Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.

6.8 Marketing Opt-Out

You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails

• Contacting us at hello@optivisevp.com

To exercise any of these rights, please contact us at hello@optivisevp.com. We will respond to your request within thirty (30) days.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our website is used.

7.2 Types of Cookies We Use

7.3 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies

• Block cookies from specific sites

• Block all cookies

• Clear all cookies when you close your browser

Please note that disabling certain cookies may affect the functionality of our website.

7.4 Analytics Services

We use Google Analytics to collect and analyze website usage data. Google Analytics uses cookies to track user interactions. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest

• Secure access controls and authentication

• Regular security assessments and monitoring

• Employee training on data protection

• Incident response procedures

Important: While we take extensive measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

9. International Data Transfers

Your information may be processed in countries other than the UAE where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant authorities

• Adequacy decisions where available

• Other legally recognized transfer mechanisms

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Social Media Features

Our website includes social media features (such as share buttons). These features may collect your IP address and page visits and may set cookies. Your interactions with these features are governed by the privacy policies of the respective social media companies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website

• Updating the "Last updated" date at the top of this page

• Sending you an email notification (for material changes)

We encourage you to review this Privacy Policy periodically.

14. UAE Data Protection Compliance

OptiviseVP complies with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and its implementing regulations. As a company registered in Dubai Silicon Oasis Free Zone, we are committed to upholding the data protection standards established by UAE law.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

OPTIVISE VP - FZCO

DSO-IFZA, IFZA Properties

Dubai Silicon Oasis

Dubai, United Arab Emirates

Email: hello@optivisevp.com

Website: https://optivisevp.com

Trade License: 73990

We will respond to your inquiry within thirty (30) days.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

© 2025 OPTIVISE VP - FZCO. All rights reserved.